Got a nagging question you'd like to get help from the community about? That, my friend, is the very reason the Cool Solutions Wiki was started. Come on in, post your question, and see who pops forth with an article about it.
I took the liberty of posting some previously Novell internal notes and guides on ZENworks on my [Evil ZEN Scientist blog].
While I'm at it - who else blogs or writes about ZENworks?