Difference between revisions of "SUSE Manager/TypicalProblems"

From MicroFocusInternationalWiki
Jump to: navigation, search
(Things to check first)
Line 4: Line 4:
 
== Things to check first ==
 
== Things to check first ==
  
* Is there sufficient main memory ?
+
* Is there sufficient main memory?
 
** SUSE Manager requires '''at least''' ''4GB'' (four gigabytes) of main memory
 
** SUSE Manager requires '''at least''' ''4GB'' (four gigabytes) of main memory
 
** Adding swap space is a good idea
 
** Adding swap space is a good idea
  
* Is there sufficient disk space ?
+
* Is there sufficient disk space?
 
** SUSE Manager requires approx ''30GB of disk space'' for a full SLES11SP1 repo
 
** SUSE Manager requires approx ''30GB of disk space'' for a full SLES11SP1 repo
  
* Are client and server synchronized on time ?
+
* Are client and server synchronized on time?
** Else the certification validation might fail
+
** Else the certification validation might fail. Run <code>sntp -P no -r pool.ntp.org</code> to synchronize time with ntp.org;
  
* Actions don't get scheduled/executed
+
* Actions don't get scheduled/executed, a number of other things do not work as expected
** Taskomatic running out of memory ?
+
** Is Taskomatic running out of memory (can you find "OutOfMemoryError" in /var/log/rhn/rhn_taskomatic_daemon.log)?
** Give taskomatic more memory by editing rhn.conf
+
** Give taskomatic more memory by editing /etc/rhn/rhn.conf and adding <code>taskomatic.maxmemory = 2048</code>.
  
 
== Setup problems ==
 
== Setup problems ==

Revision as of 06:37, 30 April 2014

SUSE Manager Main Page

Typical problems and their solution

Things to check first

  • Is there sufficient main memory?
    • SUSE Manager requires at least 4GB (four gigabytes) of main memory
    • Adding swap space is a good idea
  • Is there sufficient disk space?
    • SUSE Manager requires approx 30GB of disk space for a full SLES11SP1 repo
  • Are client and server synchronized on time?
    • Else the certification validation might fail. Run sntp -P no -r pool.ntp.org to synchronize time with ntp.org;
  • Actions don't get scheduled/executed, a number of other things do not work as expected
    • Is Taskomatic running out of memory (can you find "OutOfMemoryError" in /var/log/rhn/rhn_taskomatic_daemon.log)?
    • Give taskomatic more memory by editing /etc/rhn/rhn.conf and adding taskomatic.maxmemory = 2048.

Setup problems

Hostname of the server

    • You cannot change the hostname of the server after setup
    • The hostname must resolve to the correct IP address via DNS
      • Make sure your DNS server is correctly configured

SSL certificate creation fails

    • You must enter a valid country code
      • e.g. UK is invalid, GB is valid

Client does not get activated

    • Often caused by a missing channel assignment:
      • Add Repositories to SUSE Manager
      • Combine Repositories to Channels
      • Assign Channels to Activation Codes
      • Activate the client with an Activation Codes