SUSE Manager/TracebackMail-get server capability

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Got Traceback Email with "method 'get_server_capability' doesn't have a class and function"

SUSE Manager Main Page

This is typically caused by a mix of SLES11 SP2 and SP3 packages installed on the Client.

With SLES11 SP3 this function got dropped from rhnlib. Some systems still have the sles11-sp2-suse-manager-tools-x86_64-sp3 channel assigned while since a long time now a sles11-sp3-suse-manager-tools-x86_64 channel exists with newer and compatible packages.

Solution

Assign sles11-sp3-suse-manager-tools-x86_64 to the client and update all packages to the latest available version.