SUSE Manager/RPM Error registering

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During registration with a bootstrap script or manuel, the following error will be displayed:

* registering

rhn-plugin: RPM error.  The message was:

Could not determine what version of Red Hat Linux you are running.

If you get this error, try running

 

                rpm --rebuilddb


*** Error: Registering the system failed.

The most likely cause of this problem is a wrong /etc/products.d/baseproduct. Check if the link is pointing to the correct file. By default this should be /etc/products.d/SUSE_SLES.prod. If the link is correct, check if the content of the file is pointing to the correct OS version. Before copying information from a comparable system, check what happened on this system that could cause this problem.