Motorola Droid Razr

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Return to Data Synchronizer Device Page

This page was last modified on 02/8/2012

This wiki page details the compatibility and functionality of the Motorola DroidX with Novell Data Synchronizer Mobility Connector. Please contribute relevant information or corrections in our effort to facilitate end-user experience.

Note: This page is not for reporting defects and bugs. Those should be reported in the Novell Forums. Only limitations that are consequences of the nature of the phone should be reported here.


Device Summary

Overview:

Currently Supported for Novell Data Synchronizer?   Yes
Approx. Last Test Date   Ongoing
Ease of Setup   Excellent
Email   Supported with Limitations
Contacts Supported with Limitations
Calendar   Supported with Limitations


OS Requirements:

Setup Instructions

  1. On the phone, verify that you have a working wifi or data connection. If your Novell Data Sync Server resides inside a firewall, ensure that your internet connection will allow you to access it.
  2. On phone, go to Settings > Accounts > Add Account.
  3. Select Corporate Account.
  4. Populate the required fields with the correct information (user email address, userid, password, server IP address, etc.)
    1. Reference the note in the section below, SSL Considerations.
  5. Finish walking through the steps and complete setup.
  6. Your Email, Calendar, and Contacts can now sync.
    1. If calendar or contacts don't seem to be syncing yet, create a calendar event or contact on the device and sync it to the Data Sync Server. This sometimes speeds up the process.

SSL Considerations

  • The DroidX will not let you setup an insecure connection to a DataSync server. To get around this, you have to connect to a secure server, and then after the connection is setup and working, edit the settings by changing the server IP to the insecure server, and disabling SSL. This is a Motorola bug. Note, this bug only exists in the original DroidX firmware. The bug has subsequently been fixed by Motorola, and any DroidX with current firmware should no longer exhibit the issue.

How to configure your mobility server to use a self-signed cert for testing purposes

Email

Working Features:


Device Limitations (not defects):

Exchange server - open attachments up to 5MB

  • Cannot open mails received as "Forward as attachment"

Files on RTF format are not compatible with device Notes:

Contacts

Working Features:


Device Limitations (not defects):


Notes: The Droid x is not displaying contact pictures that are synced to the device. This appears to be an Android 2.2 issue.

Calendar

Working Features:


Device Limitations (not defects):

  • Names for all sub calendars will not sync to the device. Instead, all of the sub calendars will be shown with the account name.
  • When creating a distributed appointment if the only invitee is the creator himself, it wont synchronize to GroupWise.

Notes:

Other Notes

  • Kill Pill is supported with Android 2.2+. In order to make this work "Device Security Policy" must be enabled under the Mobility Connector settings. (Update3 or higher is needed on Datasync server).
  • When the Device Security Policy is enabled, changed, or disabled, this device will quit syncing with the server. To work-around this device issue, the user must remove and re-add their account on the device. Once this is done, the device will properly download and apply the security policy to the device, after which time syncing will resume.

Troubleshooting

Please do not use this wiki to report bugs or defects. Instead, use the Novell Data Synchronizer Mobility Pack Forum or call Novell Technical Support.

Further Reading

Contributors

Thanks to the contributors for this device information!

Bryce Romney. Timothy Stakland.