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Return to Data Synchronizer Device Page

This page was last modified on 10/7/2010

This wiki page details the compatibility and functionality of the HTC Hero with Novell Data Synchronizer Mobility Connector. Please contribute relevant information or corrections in our effort to facilitate end-user experience.

Note: This page is not for reporting defects and bugs. Those should be reported in the Novell Forums. Only limitations that are consequences of the nature of the phone should be reported here.

Device Summary


Novell Certified for Data Synchronizer Mobility Connector?   Yes
Ease of Setup   Excellent
Email   Fully Supported
Contacts Supported with Limitations
Calendar   Fully Supported

OS Requirements:

Runs Android OS.

Setup Instructions

Basic instructions on getting your Mobility Pack running on your HTC Hero device:

1. Make sure that your Mobility Pack server is up and running and you have the following information:

  • Server address
  • Port (if non-standard)
  • Whether the server requires a secure connection or not

2. From the main home page, click on the "Menu" button.

  • Select "All programs"
  • Scroll down to "Settings"
  • Choose "Accounts & sync"
  • Click on "Add account"
    • Under the different types of accounts, select the "Exchange ActiveSync" option

3. It will now prompt you to enter in the information for the account you are adding:

  • First, make sure to choose "Manual Setup".
  • Now you can enter in your
    • email address
    • server address
    • domain (optional)
    • username
    • password
    • Also select if your account has an encrypted SSL connection.
  • Click "Next"

4. Select to sync mail, contacts, and calendar items (if you wish for these items to be sync to your device)

  • Click "Finish setup"

5. Your HTC Hero should now start syncing all the items that you selected. Go to mail, calendar, or contacts to view the synced items.

SSL Considerations

How to configure your mobility server to use a self-signed cert for testing purposes


Working Features:

Device Limitations (not defects):



Working Features:

Device Limitations (not defects):

  • All contacts are aggregated into a single address book on the device.



Working Features:

Device Limitations (not defects): Calendars are maintained separately by color code. Items made in another calendar and then changed to Exchange calendar do not synchronize with Groupwise. Events need to be originally created in Exchange calendar to synchronize correctly with Groupwise


Other Notes

  • Kill Pill is not supported for Android devices.


Please do not use this wiki to report bugs or defects. Instead, use the Novell Data Synchronizer Forums or call Novell Support.

Further Reading


Thanks to the contributors for this device information!

Timothy Stakland