Blackberry Z10

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Return to Data Synchronizer Device Page

This page was last modified on 03/16/2015

This wiki page details the compatibility and functionality of the Blackberry Z10 with Novell Data Synchronizer Mobility Connector. Please contribute relevant information or corrections in our effort to facilitate end-user experience. Note: This page is not for reporting defects and bugs. Those should be reported in the Novell Forums. Only limitations that are consequences of the nature of the device should be reported here.

Device Summary


Currently Supported for Novell Data Synchronizer?   Yes
Approx. Last Test Date   Ongoing
Ease of Setup   Excellent
Email   Fully Supported
Contacts Fully Supported
Calendar   Fully Supported

Setup Instructions

Basic instructions on getting your Mobility Pack running on your Blackberry Z10 device:

1. Make sure that your Mobility Pack server is up and running and you have the following information:

  • Server address
  • Port (if non-standard)
  • Whether the server requires a secure connection or not

2. On your device go to Settings >> Accounts >> Select the "Advanced" button at the bottom of the screen >> Microsoft Exchange ActiveSync

3. Enter the required information:

  • Enter A description
  • Leave Domain blank
  • Enter your Mobility Pack username
  • Enter your Email Address
  • Enter your Mobility Pack password
  • Enter The Mobility Pack Server Address
  • If SSL Security is used, make sure it is on the "on" position. (You are also able to change your port as was specified in step 1.)

4. Select "Next." If all of your information is correct, you should move on to a screen that asks you for the type of items you would like to sync (mail, calendar, etc.) If the information is not correct, there will be a pop up box that states "The settings for your account are incorrect."

Select "Done" after you have configured the type of items you would like to sync.

5. On your device, go to Mail, and navigate to your new account. Syncing should begin -- it may take a few minutes to perform the initial sync and pull down all of your items.

Device Limitations (not defects):


Working Features:

  • Send
  • Receive
  • Forward
  • Reply
  • Reply all
  • Delete
  • Move to Folder
  • Push
  • Fetch

Device Limitations (not defects):

  • Currently (Build 250) cannot read "Forward as Attachment" attached emails.
  • Email does not delete on device if "Do not purge items until backed up" is selected on server. More information can be found regarding this limitation here:
  • Emails that are "forward as attachment" from the client/webaccess are not able to be read on the device.



Working Features:

  • Device to GW
  • GW to Device
  • All contact attributes

Device Limitations (not defects):



Working Features:

  • Accept
  • Modify
  • Decline
  • Notifications

Device Limitations (not defects):


  • 1.2.5 (250) does not allow the the user to view/accept/decline the appointment on the device. With Build 299 this issue is resolved.

Other Notes

  • Novell Mobility Pack team is currently working with the Blackberry team in order to fix device specific bugs regarding the Z10 device.
  • The Preview Task feature is reported to work without issues with Build 299


Please do not use this wiki to report bugs or defects. Instead, use the Novell Data Synchronizer Mobility Pack Forum or contact Novell Technical Support.