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This page was last modified on 07/19/2013


This wiki page details the compatibility and functionality of the Microsoft Surface RT with Novell GroupWise Mobility Service. Please contribute relevant information or corrections in our effort to facilitate end-user experience.

Note: This page is not for reporting defects and bugs. Those should be reported in the Novell Forums. Only limitations that are consequences of the nature of the device should be reported here.

Device Summary


Currently Supported for Novell Data Synchronizer?   Yes
Approx. Last Test Date   Ongoing
Ease of Setup   Excellent
Email   Fully Supported
Contacts Fully Supported
Calendar   Fully Supported

Setup Instructions

Basic instructions on getting your Mobility Pack running on your Microsoft Surface RT:

1. Make sure that your Mobility Pack server is up and running and you have the following information:

  • Server address
  • Port (if non-standard)
  • Whether the server requires a secure connection or not

2. On your device go to Metro Home Screen >> Mail >> Outlook >> Show More Details

3. Enter the required information:

  • Enter A description
  • Leave Domain blank
  • Enter your Novell GroupWise Mobility Service username
  • Enter your Email Address
  • Enter your Novell GroupWise Mobility Service password
  • Enter The Novell GroupWise Mobility Service Server Address

4. Select "Next." If all of your information is correct, you should move on to a screen that asks you for the type of items you would like to sync (mail, calendar, etc.) If the information is not correct, there will be red message at the top of the screen that says "Unable to connect. Ensure the information you've entered is correct."

Select "Connect" after you have configured the type of items you would like to sync.

5. On your device, go to Mail, and navigate to your new account. Syncing should begin -- it may take a few minutes to perform the initial sync and pull down all of your items.

Device Limitations (not defects):

  • The Microsoft Surface RT assumes your Novell GroupWise Mobility Service is running SSL


Working Features:

  • Send
  • Receive
  • Forward
  • Reply
  • Reply all
  • Delete
  • Move to Folder
  • Push
  • Fetch

Device Limitations (not defects):



Working Features:

  • Device to GW
  • GW to Device
  • All contact attributes

Device Limitations (not defects):



Working Features:

  • Accept
  • Modify
  • Decline
  • Notifications

Device Limitations (not defects):


Other Notes


Please do not use this wiki to report bugs or defects. Instead, use the Novell Data Synchronizer Mobility Pack Forum or contact Novell Technical Support.