Motorola Droid

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This page was last modified on 05/2/2012

Droid.jpg
This wiki page details the compatibility and functionality of the Motorola Droid with Novell Data Synchronizer Mobility Connector. Please contribute relevant information or corrections in our effort to facilitate end-user experience.

Note: This page is not for reporting defects and bugs. Those should be reported in the Novell Forums. Only limitations that are consequences of the nature of the phone should be reported here.


Device Summary

Overview:

Currently Supported for Novell Data Synchronizer?   No
Approx. Last Test Date   Ongoing
Ease of Setup   Excellent
Email   Supported with Limitations
Contacts Supported with Limitations
Calendar   Supported with Limitations


OS Requirements:

Runs Android OS.


Setup Instructions

  • Go to e-mail, under the menu, select "Accounts"
  • Under menu, select "Add Account"
  • Enter your e-mail address and password and select the "Send e-mail from this account by default" checkbox, then click next
  • Select "Exchange"
  • Under server, enter your NDS server name
  • Make sure "Use secure connection (SSL)" and "Accept all SSL Certificates" are checked
  • Then Finish. It will probably ask you if you want to give your account a name.
  • It should then start to sync your device. You can go into E-mail, then select "Account Settings" to change select other options such as how often you want your phone to sync, signature line, and if you want to sync your calendar and contacts.

SSL Considerations

  • SSL port not configurable on Motorola Milestone, has to be 443

How to configure your mobility server to use a self-signed cert for testing purposes

Email

Working Features:

  • Android 2.1-update1: Emails sent or forwarded as attachments can be opened on the Droid device.


Device Limitations (not defects):

  • Cannot move emails into other folders from the device. Doing so from GroupWise does sync to the device, however.
  • Emails sent or forwarded as attachments cannot be opened on the Droid device.
    • GAL lookup is not supported on Droid. - works on Android 2.1-update1 (Corporate Directory).


Notes:

Contacts

Working Features:


Device Limitations (not defects):

  • All GroupWise address books are aggregated into one single contact list on the DROID device.
  • GAL lookup is not supported on Droid. - works on Android 2.1-update1 (Coporate Directory).


Notes:

  • After the first sync, all of your address books are synced down. Now you can filter out what address books you do not want to show up by following these steps on your DROID. Run the "Contacts" APP > Click the Menu Key > Select "Display options" > Click on your "Corporate" entry > Now you can un-checkmark the address books you do not want to show up. > Click "Done".

Calendar

Working Features:


Device Limitations (not defects):

  • Multiple calendars are not supported on the device. All GroupWise calendars are aggregated into one single calendar "Corporate Calendar" on the device.


Notes:

Other Notes

  • On the Web UI, one of the device IDs is used to sync only calendar information and the other one syncs email and contacts. If you desired to "resync" the device from the web admin, you would need to click the resync button for both devices; otherwise, only the calendar or email/contacts would be resynced depending on which device was selected.
  • Kill Pill is supported with Android 2.2+. In order to make this work "Device Security Policy" must be enabled under the Mobility Connector settings. (Update3 or higher is needed on Datasync server).
  • When the Device Security Policy is enabled, changed, or disabled, this device will quit syncing with the server. To work-around this device issue, the user must remove and re-add their account on the device. Once this is done, the device will properly download and apply the security policy to the device, after which time syncing will resume.

Troubleshooting

Please do not use this wiki to report bugs or defects. Instead, use the Novell Data Synchronizer Mobility Pack Forum or contact Novell Technical Support.

Further Reading

Contributors

Thanks to the contributors for this device information!

Dan Cantrell. Rochelle Newton-Brown. Timothy Stakland. Ed Hanley. RJ Podeschi.