Aftergw65t7upgradeMulticalDoesNOTdisplayProperly

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After GroupWise 6.5 upgrade, the multi Calendar does not display properly/correctly.

Facts:

  1. GW 6.5 gw656up1e was upgraded to gw 703 hp1
  2. GW was installed as xorginstall and then upgraded as newuser (both members of Administrators NT group)

Symptoms:

  1. Unable to view calendar
  2. click on blank calendar GPFs the GroupWise client.

Fix

  1. it was found that about 10% of the workstations did NOT update the c:\novell\groupwise\GWDTCTRL.DLL during the upgrade. Uninstalling the gw 7 client and re-installing the gw 7 client ALWAYS fixed the issue.
  2. One can use ZENworks to rename GWDTCTRL.DLL so the gw 7 install will force it down.

Troubleshooting

  1. Very difficult to duplicate. Tried slamming in corrupted/bad registry from problem workstations.
  2. compare the working and non-working c:\novell\groupwise directory - AFTER upgrade and observe differences.


Ok, here are the results of my lab.

  1. I installed the EXACT same gw 65 client as the dll you sent me
  2. I installed 65 as a user called swinstall
  3. logged into gw/rebooted
  4. logged in as a diff. user - called newuser (both users in admin group) and upgraded it to 703 hp1

The install successfully updated this problem dll (gwdtctrl).